Frequently Asked Questions


 

Questions  

(click on the underlined question below to view the answer.)

Selling Your Home

  1. I am selling my house - what do I need to do?
  2. What is the standard charge for a Disclosure Package?
  3. How long does it take to complete a Disclosure Package?
  4. My Disclosure Package states I have a violation. Will this delay the sale of my property?
  5. Since there is no Exterior Alteration Application on file for my deck - I now have a violation on my property.  How long will it take to get my deck approved and have the violation removed?
  6. Does the Association mail disclosure packages?

  7. If I don’t have time to correct the peeling paint violation on my house before I move will the new homeowner have to correct the violation?  

  8. Why does the disclosure package cost $200.00?  What does the package include?

  9. Does the Association do an inspection of my property?

  10. How long is a Homeowner's disclosure package valid?

  11. Who do I contact if I have a question on my Disclosure Packet?

Pool

  1. My son is 16 and he is the only one in the family that uses the pools, can he join as an individual?

  2. I live in Ashburn Farm and want to use the pool this weekend. Can I buy a guest pass?

  3. My son is 12. Can he bring his little brother to the pool with him?

  4. I am having a birthday party at the pool for my daughter on Saturday.  We will have 10-15 children. Can I buy guest passes for them?

  5. Why didn’t you send me my 5 free guest passes? I mailed in my application and check on time.  Suzy just turned 6 and needs to have her picture taken this year also.

  6. The lifeguard would not let my baby use her cute ducky float in the pool. Why?

  7. The lifeguards did not let my son go down the slide.  He could use it last summer. Why?

  8. Why are the pools all closed?  The weather cleared up.

  9. Why do we have to pay for a pool membership?  All the other communities have it included in their association’s fees?

Tennis

  1. What days are the tennis lessons?

  2. I do not live in Ashburn Farm.  Can I play on the courts?

  3. Some players just never get off the courts.  Are there rules regarding how long one can stay on the courts? 

  4. I went to play tennis last night and all the courts were being used for a tournament.  Can they do that?

ARB (Architectural Review Board)

  1. I need to paint my mailbox post - what color should I use?

Loudoun County

  1. How can I contact the Loudoun County Board of Supervisors?

  2. Where should I go to research property records?

  3. Which Board of Supervisor's member represents Ashburn Farm and how can I contact him/her?

Assessments

  1. Why do my assessments pay for?

Vehicle Violations

  1. How does the Association know that my vehicle was parked in an Open Space longer than 48 hours?  I received a vehicle violation notice that noted my vehicle would be towed specifying the reason as Storage of Vehicle?

  2. Why does the Association enforce vehicle violations that are usually enforced by the Sheriffs Office?

  3. Why did I receive a vehicle violation for a "prohibited vehicle", noted on the notice as "commercial” when I do not have any advertisement of the vehicle?

  4. My vehicle was towed without receiving a 48 hours vehicle violation notice. Why?

  5. What’s the enforcement policy for vehicles parked on VDOT streets?

Covenants

  1. I received a notice from the Association regarding a property management violation.  What do I need to do to get an extension to correct the violation?

  2. I’m having major repairs/renovations made to my home that will require a dumpster.  Where can I store the dumpster until the renovations are completed?

Maintenance

  1. What do the "marking Color Codes" map to that I see in places where construction is usually done?

 


1.  I am selling my house - what do I need to do?

Effective July 1, 1989, the Virginia General Assembly enacted a new law entitled the “Virginia Property Owner’s Association Act”. This act requires the seller of a home to make certain disclosures to the intended purchaser of their lot. All home sales in Ashburn Farm are subject to the Virginia Property Owner’s Association Act. A written request of the Association Disclosure package and a check for the cost (made payable to the Ashburn Farm Association or AFA) are required to begin processing. The completed package will be issued within 14 calendar days to the requesting party or agent.   A form to request the package can be downloaded from this website and mailed to the Association office at 21400 Windmill Drive, Ashburn, VA 20147 or dropped off at the office.

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2.  What is the standard charge for a Disclosure Package?

The charge for a Disclosure Package is $200.00 for Single Family and Townhome properties (including Patio Homes) and $100.00 for Condo.  The check should be made payable to Ashburn Farm Association or AFA.  These packages are valid for 60 days. A requested update to this package after the 60 day expiration period is $50.00.  

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3.  How long does it take to compete the disclosure package?  

The completed package will be issued within 14 calendar days to the requesting party or agent.   If there is a need for a "Rush", please contact the Association office for more details.

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4.  My disclosure package states that I have a violation.   Will this delay the sale of my property?

The Association would like the violation to be corrected as soon as possible.  If not, the violation remains with the property and the new homeowner assumes the responsibility.

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5.  Since there is no Exterior Alteration Application on file for my deck I now have a violation on my property.  How long will it take to get my deck approved and have the violation removed? 

It takes approximately 2 weeks to get approval from the Architectural Review Board.  You will need to complete the Exterior Alteration application form (which is available online) and note that the application is for a property that is “For Sale” and that the deck (or external change) is “Existing.”  Please take a picture of the deck (or other external unapproved change) and include it with your application.  

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6.  Does the Association mail disclosure packages?

No.  Disclosure Packages must be picked up at Ashburn Farm Association, 21400 Windmill Drive, Ashburn, VA 20147.  Our hours are 9:00 am – 5:00 pm - Monday thru Friday.  We are closed on major holidays.  All packages must be signed for.

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7.  I don’t have time to correct the peeling paint violation on my house before I move - will the new homeowner have to correct the violation?  

This is treated as violation and is included in the disclosure inspection. The current homeowner must make the repair and notify the Association Office that the repair work is done.  A representative from the Association will then make an inspection and clear the violation if the resolution is satisfactory.  Once completed, the current homeowner will receive an updated Disclosure packet noting that no violations exist (or property is in-compliance) to use at closing.  If the homeowner does not make the repair, the new homeowner will inherit the violation and assume responsibility for it's resolution.     

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8.  Why does the disclosure package cost $200.00 for SF and TH and $100.00 for Condo's?  What does the package include?

The disclosure package includes the following: 

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9.  Does the Association do an inspection of my property?

Yes.  A staff person from the Association will inspect the outside of your home and property.  The inspection includes the exterior of your home and landscaping etc.  No interior inspections are performed. Inspections are NOT performed for Condo requests by the AF Association.  Items such as property maintenance will be noted as well as any external changes that may have been made to the home without ARB approval.

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10.  How long is a disclosure package valid?

A disclosure package is valid for 60 days.  If a homeowner needs to request an updated disclosure package the cost is $50.00 and should only be applied for AFTER the expiration date.  

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11.  Who do I contact if I have a question on my Disclosure Packet?

You can call the Association office at (703) 729-6680 or email disclosures@afhoa.net.


1.  My son is 16 and he is the only one in the family that uses the pools, can he join as an individual?

No, residents must be 18 years or older to have an Individual Membership.

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2I live in Ashburn Farm and want to use the pool this weekend. Can I buy a guest pass?

No, an Ashburn Farm residents cannot be guests.  All residents using the pool must have a current pool membership.

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3.  My son is 12. Can he bring his little brother to the pool with him?

No, all children 11 years or younger MUST BE accompanied and supervised by an adult or care provider at least 14 years old.

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4.  I am having a birthday party at the pool for my daughter on Saturday.  We will have 10-15 children. Can I buy guest passes for them?

One adult (18 years or older) may bring up to five (5) guests.

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5.  Why didn’t you send me my 5 free guest passes? I mailed in my application and check on time.  Suzy just turned 6 and needs to have her picture taken this year also.

Registration must be completed and ALL PICTURES taken by April 30th to receive the 5 Free Guest Passes.

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6The lifeguard would not let my baby use her cute ducky float in the pool. Why?

No flotation devices except water wings, U.S.C.G. approved life vests and U.S.C.G. approved swimwear floatation devices can be used.

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7. The lifeguards did not let my son go down the slide.  He could use it last summer. Why?

Children under 12 must pass the Swim Test to use the diving boards and slide. The Swim Test must be taken each year.

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8.  Why are the pools all closed?  The weather cleared up.

The pools have to be closed for 45 minutes after the last thunder or lightning.  It is for your safety.

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9.  Why do we have to pay for a pool membership?  All the other communities have it included in their association’s fees? 

The developer originally setup the program. In the early 1990's, the developer sent out a letter to all homeowners - requesting them to vote on having either the pool membership fee separated from assessments or to have all residents pay for the pools regardless on whether or not they use them.  By a very large margin, homeowners voted to NOT include this fee in their association assessments. 

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1.  What days are the tennis lessons?

You can check the web site at www.Tennisdan.com for this information.

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2.  I do not live in Ashburn Farm.  Can I play on the courts?

The tennis courts are for Ashburn Farm residents and their guests only.  Non-residents can pay a fee to use the courts only during programmed events when they are offered.  Programmed events include: lessons, socials, team tennis leagues, flights and tournaments.  This fee does not entitle you to use the courts at any other time unless you are with a resident as their guest.

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3.   Some players just never get off the courts.  Are there rules regarding how long one can stay on the courts?

Rules are posted at each court.  When players are waiting, the following court times shall be adhered to:  1 ½ hours for singles; and 2 hours for doubles.

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4.  I went to play tennis last night and all the courts were being used for a tournament.  Can they do that?

The Tennis Committee may reserve any of the courts as approved by the Ashburn Farm Board of Trustees.  Reserve times will be posted at the courts at least 48 hours prior to the reservation.

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1. I need to paint my mailbox post - what color should I use?

The color is called COCO, (Brand - Olympic - Premium Acrylic Latex Stain) which can be purchased at Lowe's.  Click here for more information.

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1. How can I contact the Loudoun County Board of Supervisors?

All Board members receive mail and calls at 1 Harrison Street, S.E., Fifth Floor, P.O. Box 7000, Leesburg, VA 20177-7000.  The telephone number is 703-777-0204.You can also leave a message for the Board members by calling the Citizen Comment Line: 703-777-0115, or e-mail the Board of Supervisor's Office - bos@loudoun.gov.   

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2. Where should I go to research property records?

Go to the Clerk of the Circuit Court's office, which is located at 18 E. Market Street in downtown Leesburg.

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3.  Which Board of Supervisor's member represents Ashburn Farm and how can I contact him/her?

You can access the Board of Supervisor's web site at http://www.loudoun.gov/bos/home.htm.  Our Supervisor's currently are:  Steve Snow and Lori Waters depending on where your home is located. 


1.  What do my assessments pay for? 

Assessments are paid by every member of the Association and are divided into two (2) categories, General and Neighborhood. All Ashburn Farm households pay a General assessment for common area landscape maintenance, capital reserves and improvements, general administration, utilities, taxes, insurance, common property maintenance, and community programs. The Neighborhood assessment for single-family houses pays for trash and recycling pick up. However, for townhouses it pays for 1) trash and recycling; 2) common area and tot lot care; 3) street light electricity and repair; 4) snow removal; and 5) the repair of townhouse streets and sidewalks. Condominiums have a separate association that is responsible for maintenance and upkeep of their open space, building exteriors, utilities, pool, etc.


1.  How does the Association know that my vehicle was parked in an Open Space longer than 48 hours?  I received a vehicle violation notice that noted my vehicle would be towed specifying the reason as Storage of Vehicle?

The Association does not patrol the town home neighborhoods for “Storage of Vehicle” violations - these complaints are called in by resident’s.  Once the call is received, the Covenants Administrator visits the area and issues a Violation ticket.  The ticket provides 48 hours from the time of the visit to the scheduled tow date.  If the vehicle is not moved, then our towing service is called to tow the vehicle.  Always refer to the Parking Policies linked on the Parking Page of this website.


2.  Why does the Association enforce vehicle violations that are usually enforced by the Sheriffs Office?

The Association enforces “traffic violations” in accordance with the County Code in town home neighborhoods because the street and parking spaces within a town home neighborhood are designated as “common area” and are the responsibility of the Association, not VDOT.  Although the Sheriffs Office has authority to patrol and ticket vehicles in the town home neighborhoods ultimately the Association is responsible for inoperable vehicles (expired tags, inspection stickers, as well as vehicles in an inoperable condition, etc.)


3.  Why did I receive a vehicle violation for a "prohibited vehicle", noted on the notice as "commercial” when I do not have any advertisement of the vehicle?

Commercial vehicles are not limited to just vehicles with advertising.  A full definition of commercial vehicle can be found in the Architectural Guidelines. In this instance, the vehicle was ticketed as a commercial vehicle because it had externally located or easily visible commercial equipment or materials, i.e. ladders and trade tools.


4.  My vehicle was towed without receiving a 48 hours vehicle violation notice. Why?

The town home parking enforcement policy has a section called “Towing Without Notice”.  Any vehicle in violation of the items listed under this section will be towed without notice by the towing service contracted to the Ashburn Farm Association. The contracted towing service, and Ashburn Farm contracted security will patrol the town home neighborhoods and will tow any vehicle that is in violation, or residents can call the towing service directly if they see a vehicle in violation of any of the items listed under tow without notice. For more information refer to:  Policies and Procedures Relative to Parking and Towing of Vehicles. 


5.  What’s the enforcement policy for vehicles parked on VDOT streets?

Since VDOT streets are state maintained, the Sheriff's office must  be called in most situations for vehicle violations on VDOT streets.  These include expired tags and inspection stickers.  In addition the Sheriff's office should be contacted for vehicles considered abandoned or in a state of disrepair (flat tires, etc).  The Association has no authority to issue vehicle violations on VDOT streets.  


1.  I received a notice from the Association regarding a property management violation.  What do I need to do to get an extension to correct the violation?

The Association understands that circumstances may surface where a resident cannot correct a property violation by the “in compliance” date provided by the Association in the letter or Property Inspection Notice.  As long as the Association is aware of the circumstance and the resident is making a valid effort to correct the violation, the Association will extend the “in compliance” date that is agreeable to both the resident and the Association. The resident should send an e-mail or write a letter explaining the circumstances and the Association will work with the resident for an extension. 


2.  I’m having major repairs/renovations made to my home that will require a dumpster.  Where can I store the dumpster until the renovations are completed?

Dumpsters are a part of any major repairs and renovations.  The Association would like the home homeowner to store the dumpster in their driveway, however that is not always possible.  So, it may be required that the dumpster must be stored on the street. For street storage the dumpster must be parked in a position that does not impede the postal carrier from delivering mail and cannot be closer than 15 feet to a fire hydrant.  It is highly suggested by the Association that the homeowner notify the neighbors that the dumpster will be parked on the street from mm/dd to mm/dd. Notifying the neighbors in advance will reduce or eliminate calls from residents to the Association.


1.  What do the "marking Color Codes" map to that I see in places where construction is usually done?

Click here to see a chart of the colors and what they mark. You can also find more information from the Miss Utility web site at: http://www.missutilityofvirigina.com.